Last Updated: 14/09/2020
1. Information Collection
a) When you use our Platform or avail our Services, we may seek or otherwise collect information such as name, email id, phone number, educational or professional qualification, photo, business name, business address, nature of business, GSTIN, PAN, TAN, bank account details, UPI ID, number of employees, and/or other payment related details that helps us confirm your identity and facilitate provision of the Services through our Platform.
b) Inorder to avail our Services you may further provide us with the details pertaining to your employees. The details including but not limited name, email id, phone number, age, date of birth, gender, parents’ name, spouse name, names of children, relationship, educational or professional qualification, address, and other credentials etc,.
c) We collect mobile numbers, e-mail addresses that you provide us on the Platform and use the same for sending various communication to the said contact details.
d) When you visit our Platform or avail our Services we may collect information about the pages you view, the links you select or actions you take using the standard information that your browser sends to each Web site you visit such as IP address, browser type, and the previously visited Web page.
e) When you avail our Services we may access and read information from your device such as information from your SMS storage/Whatsapp storage for the providing the Services.
2. Information Use
a) We do not sell your personal or financial information to anyone.
b) We use your information to manage your account, to contact you and to operate, improve, and deliver our products and services. We use your information to give you a customized, interactive experience as you use our Platform and avail our Services.
c) We may use services of third parties to perform services for you but these companies are not allowed to use your information for their own purposes.
d) We may use the data in an aggregated/compiled form to produce statistical/demographic analyses for marketing, strategy and other business purposes. However, these will be used in ways that will not be able to identify you. Such aggregated information and results/analyses shall be our property and you will not be entitled to any compensation for the use thereof.
e) We may access and/or disclose your information if it is necessary to comply with the law or legal process, to protect or defend our company. For example, we may be required to cooperate with regulators or law enforcement action such as a court order, subpoena or search warrant.
4. Identity Theft
a) There may be instances when you receive a seemingly legitimate looking e-mail asking your personal information from you such as your credit card details etc. Clear will never ask for such information from you via e-mail.
b) Such activities are usually carried on by unauthorized individuals and are illegal in nature. They are called phishing or identity theft. In case of any suspicion of such activity or on receiving such an e-mail you are certain it was not sent by us. We advise you to not respond to such mail and to take whatever action you see fit.
5. Links to Other Sites
Our site links to other websites that may collect information about you. We are not responsible for the privacy practices or the content of those linked websites.
6. Data Retention
7. Log Data
We want to inform you that whenever you use our Platform or avail our Services , we collect data from your device called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.
8. Information Security
We work to protect your information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We maintain electronic and procedural safeguards of all information. We use both internal and external resources to review our security procedures.
a) We make no representation as to providing or storing back-up copies of any information submitted to us. You shall be solely responsible to ensure that you maintain back-up copies of such information and in the event of any malfunctioning or failing of the Platform for any reason whatsoever (including on account of maintenance), you may be required to resubmit such information.
b) Although we take appropriate steps to maintain the security of information we collect from you, we assume no responsibility of whatsoever nature as to make good the losses and damages you may incur, due to privacy and/or security breach of your information. We shall not be liable for any loss or damage sustained by reason of disclosure (inadvertent or otherwise) of any information and/or omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
11. Governing Law
12. Contact Us